Job Description

WHAT YOU WANT TO KNOW

• Leading Additive Manufacturing company
• Global installed machine base
• Work closely with cross-functional teams and directly with customers
• International trade fairs and events
• Permanent role based in the West Midlands with UK/EMEA travel

THE ROLE

This position sits within the organisation’s engineering division, supporting customers throughout their complete Additive Manufacturing journey. You’ll work across one or more key AM pillars: Business Case, Design, Process & Application Development, Qualification, and Production & Post-Processing.

In this role, you will:

• Support sales activities by defining, developing, and delivering AM production and enablement services.
• Manage and implement complex customer projects, coordinating across internal teams, assessing risks, and providing technical solutions that meet customer requirements.
• Deliver targeted training sessions and workshops to accelerate AM adoption and reduce customer time-to-market.
• Represent the customer’s technical voice across R&D and product development initiatives, helping shape next generation AM solutions

ESSENTIAL EXPERIENCE

• Professional experience within Additive Manufacturing, ideally metal AM systems
• Experience working directly with customers on technical projects
• Strong project management and cross-functional coordination
• Delivering technical training, workshops, or customer enablement programmes
• Exposure to AM production environments, engineering workflows, or process development

QUALIFICATIONS

• Degree in Metallurgy, Materials Science, or a related engineering discipline
• High level of written and spoken English
• Based in the West Midlands with willingness to travel across the UK and wider EMEA region